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Isle of Wight Vacations

We own and manage a number of self-catering holiday homes on the Isle of Wight, UK
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7
Isle of Wight Vacations

The Broken Calendar Sync - When Will Booking.com Fix It?

Answered
Partner feedback
7 Replies
65 Views
2 months ago
7
Isle of Wight Vacations

Damage Deposits by Booking.com

Partner feedback
2 Replies
58 Views
3 months ago
7
Isle of Wight Vacations

Facilities & Services - Where to BDC get their strange ideas from?

Partner feedback
1 Replies
22 Views
3 months ago
7
Isle of Wight Vacations

Disgusted by Booking.com *** Staff and *** Policies

Partner feedback
3 Replies
59 Views
10 months ago
7
Isle of Wight Vacations

Booking.com "duping" customers - BBC News

Partner feedback
1 Replies
154 Views
1 year ago
7
Isle of Wight Vacations

NEW - Property > Guest Q&A

Partner feedback
2 Replies
242 Views
1 year ago
7
Isle of Wight Vacations

Reviews - Additional Categories / Additional Ratings

Tips, tricks & more
7 Replies
198 Views
1 year ago
7
Isle of Wight Vacations

August Property Owners Challenge - Can you get any sense from Booking.com support?

Partner feedback
11 Replies
149 Views
1 year ago
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Isle of Wight … replied to What to expect for the travel industry in 2021
Booking advice and updates
#click2021 #Booking.comEvents #Rebuilding #PartnerCommunity
7

Uh oh, so people can get a Genius discount for simply opening a Booking.com account .... BDC lowering the bar again .....

  • Reply
24 days ago
Isle of Wight … replied to Exporting iCal Calendars
Just joined Booking.com
#Featured
7

You guys might think BDC is wonderful if you have only one or two properties .... get to more properties and you won't want to rely on just one booking channel and then you'll get the problems ....

Things like the iCal sync problem are easy to fix, but BDC will not even acknowledge the problem ....

  • Reply
24 days ago
Isle of Wight … replied to More insightful Guest Review System
Tips, tricks & more
#click2021 #Featured #PartnerCommunity #Guests
7

A no-show review should not need further investigation. People who do not show up should not be allowed to post reviews. Never, ever, ever.

  • Reply
29 days ago
Isle of Wight … replied to More insightful Guest Review System
Tips, tricks & more
#click2021 #Featured #PartnerCommunity #Guests
7

I think that's a very poor response to the problems with the guest review system.

Committed to nothing with the anonymous reviews.

No change to the scoring system, so guests can still post nonsense overall scores that bear no relevance to the scores given on individual elements.

No mention of the problems with dishonest, racist and generally offensive reviews.

I'm glad you're excited by not very much though ......

  • Reply
29 days ago
Isle of Wight … replied to Rates
Guest payments & finances
#ManagingOperations
7

Correct. Booking.com take commissions. You may also have various discounts set up.

  • Reply
30 days ago
Isle of Wight … replied to Getting started! Payments and Policies in particular
Just joined Booking.com
#Advice
7

If you have set up to use Payments by Booking.com (which is the only way I would recommend), guests will make their payments to Booking.com - payouts will be made to you sometime later - see the finance tab in your Extranet

And if you have set up Payments by Booking.com, you won't see (and won't need to see) card details

Make sure you set all bookings to be non-refundable by ticking the box when you set the pricing on the calendar

  • Reply
30 days ago
Isle of Wight … replied to Click. Magazine - now available in 30 languages!
Click. Magazine
#BoostingYourPropertyPerformance #Featured #GreatGuestExperiences #HomesAndApartments #Rebuilding #Tips
7

It's great that Booking.com can find the time to translate things into 30 languages but disappointing that Booking.com can't find the time to fix the many bugs in the Booking.com systems .....

  • Reply
30 days ago
Isle of Wight … replied to How do I speak to someone at Booking.com ?
Just joined Booking.com
7

Why do you need a print out of cancelled bookings? If they are cancelled, they are not bookings any more - it's as if they never existed in the first place.

  • Reply
1 month ago
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