You guys might think BDC is wonderful if you have only one or two properties .... get to more properties and you won't want to rely on just one booking channel and then you'll get the problems ....
Things like the iCal sync problem are easy to fix, but BDC will not even acknowledge the problem ....
If you have set up to use Payments by Booking.com (which is the only way I would recommend), guests will make their payments to Booking.com - payouts will be made to you sometime later - see the finance tab in your Extranet
And if you have set up Payments by Booking.com, you won't see (and won't need to see) card details
Make sure you set all bookings to be non-refundable by ticking the box when you set the pricing on the calendar
It's great that Booking.com can find the time to translate things into 30 languages but disappointing that Booking.com can't find the time to fix the many bugs in the Booking.com systems .....
Why do you need a print out of cancelled bookings? If they are cancelled, they are not bookings any more - it's as if they never existed in the first place.
Uh oh, so people can get a Genius discount for simply opening a Booking.com account .... BDC lowering the bar again .....
You guys might think BDC is wonderful if you have only one or two properties .... get to more properties and you won't want to rely on just one booking channel and then you'll get the problems ....
Things like the iCal sync problem are easy to fix, but BDC will not even acknowledge the problem ....
A no-show review should not need further investigation. People who do not show up should not be allowed to post reviews. Never, ever, ever.
I think that's a very poor response to the problems with the guest review system.
Committed to nothing with the anonymous reviews.
No change to the scoring system, so guests can still post nonsense overall scores that bear no relevance to the scores given on individual elements.
No mention of the problems with dishonest, racist and generally offensive reviews.
I'm glad you're excited by not very much though ......
Correct. Booking.com take commissions. You may also have various discounts set up.
If you have set up to use Payments by Booking.com (which is the only way I would recommend), guests will make their payments to Booking.com - payouts will be made to you sometime later - see the finance tab in your Extranet
And if you have set up Payments by Booking.com, you won't see (and won't need to see) card details
Make sure you set all bookings to be non-refundable by ticking the box when you set the pricing on the calendar
It's great that Booking.com can find the time to translate things into 30 languages but disappointing that Booking.com can't find the time to fix the many bugs in the Booking.com systems .....
Why do you need a print out of cancelled bookings? If they are cancelled, they are not bookings any more - it's as if they never existed in the first place.