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Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
Thanks for your comment,
Yes, it did break down our Expedia Quality Score which was shown Poor now due to the channel comparisons. I will have to talk to the local account manager if Extranet Inbox didnot reply.
Thanks for your help,
I can tell you are really an expert!
I have emailed via Extranet's inbox and received the reply :
This discount appears to be our Early Payment Benefit. The Early Payment Benefit program creates a more compelling price for our customer if we have indication that we might not receive the most competitive rate.This indication is determined as any partner that does not have a Price Quality Score (PQS) of 70 or above. To find out more about your PQS, please visit the Price Performance Dashboard in your Extranet.The rates shown are specifically designed for our customers and have the added partner benefit of:· Increasing the likelihood for you to sell your inventory· Limit search costs for consumers by assuring the most compelling price when available· Lower cancellation rate & instances of invalid credit cards as all bookings are guaranteed payment· No cost to the your property, you receive the same end rateKind regards,Booking.com Partner Support Team
Have you heard this program before? Our property was automatically joined without a notice.
So I have continued to make the reservation and found out that:
The guest can choose to pay in advance and enjoy the discounted price at 275.08NZD or pay at arrival at 299NZD. If the guest chooses to pay in advance, our property will get a Booking.com Virtual Card with a same rate at 299NZD, which means the Booking.com uses the 15% commission we paid to them (299*0.15=44.85NZD) to pay the difference (299-275.08=23.92NZD) while offering discount to the guest. They only get 44.85-23.92=20.93NZD after all.
It has no cost for our property, but just this kind of way seems not fair to our official website's best price guarantee. By the way, Agoda has been offering same program to attract more bookings. If Booking.com continually promotes the discount, we might change the rate to the Booking.com.
I am still following up with the Support team.