5
Level 5
Level 6
209 points earned
31 points left
Badges received
First post
Conversation starter
Contributor
Snap
About you
Fan
Upvoted
My comments
Only you can make that decision that best suits your business.Do you really want that type of guest that reserve rooms that are priced and marked as non-refundable yet they use a credit or debit card that is clearly fake or without funds.Best just to cancel and so give other people the chance who really want to book your room.
Good luck trying to charge for cancellations or No Shows
Hi Admin As a very large company can you not negotiate with credit card companies to charge less then they do for processing YOUR business MasterCard's.Why does a guest paying you up front have to impact on the business owners having to pay very high handling charges.
What are your policies? If they are that if a guest NO SHOWS then they will be charged the full amount so you keep all the money, if you only charge the first night then you must refund the remaining balance back to the virtual card
Because you are not accepting any type of cards you must take payment from the guest on arrival.failure to do so leaves you open to guest leaving your property without making payment to you.
Jean ask Booking.com to send a staff member to your property that's how they verified me
Hi Jean have to spoken with your local trading standards??
This was reported in the press recently
"Booking.com is cracking down on hotel ‘resort fees,’ which are rarely included in the advertised room rate"
looks like Booking.com are going in for the kill or as ABBA would say
Money Money Money its a rich mans world