Stay on top of the latest travel insights, analysis, and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with other Booking.com partners for the best tips and tricks.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
Does Booking.com even read these comments? Do they really care? I have three units and over the past two months received a slew of fraudulent bookings and no shows. I expect another one this weekend! They are all referred by Booking.com. without credit card details. I have lost time, money and other potential guests because these units are reserved for Booking.com referrals who never show up. I can't seem to contact anyone at Booking.com to raise the matter as all my complaints are ignored. I am fast losing confidence in this service. It helps to know that there are others who are caught up in his fake booking scam and some of you have been able to do something about it.
Anyone out there is dealing with fraudulent bookings. Any idea how to detect and/or prevent them?
I have had 3 (three) no shows in a row and a possible fourth on the way. I feel these are fraudulent bookings. They are bookings without the need to give credit card details. I have lost money and time, tried to bring it to the attention of Bookings.com to no avail. What can I do?