As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely, and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Learn how to manage your property and Booking.com's Extranet in the Partner Help Center. Our articles cover all the most common questions from partners.
All our best solutions, organized by your business needs.
Connect online with other Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise.
I am also quite small and only have two rooms. I usually greet guests and provide a treat from our kitchen. If I know I will not be available all afternoon, I will normally send an email through Booking.com to ask them to let me know what time they may be arriving, so I can ensure that I am onsite to greet them. I then provide them with directions on how they can enter their accommodation. We have pin codes not he door so they can enter without keys which makes it so much easier. I will normally text guests the morning they are due to arrive to ask their expected time of arrival. Overseas guests, I need to rely on Booking.com email system and hope they check it prior to arriving. Generally these methods work. We live onsite and don't have a front desk, so I will send instructions if I know there is a chance that I will not be here at their expected arrival time.