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Hi @katia pazzaglini
I just wanted to double check that you have submitted the request via the extranet inbox.
Meanwhile, so you don't receive unwanted reservations I would remove the availability so the property i not available.
Just to make sure to share the link with the correct process to remove the property from Booking.com.
Hi @Vanessa Donaldson
For security reasons, the best route on this case, is to call our customer service where you can provider your property id, and they will be able to guide you on the best scenario.
You can find the best number to call on this link
The main reason to have a location verification letter delivered to the address you informed us of is to make sure the address exists and it is legit.
In case of an error or mistype address, I would suggest re-registering the property again, with the correct address so the letter can be delivered.
I hope this helps.
Hi @Serena Pelli
To double check if you entered the correct restriction, please visit your calendar and select the dates you updated. If you are still in doubt, please call our customer service team and they will double check it for you.
Hi @Trevor Hendricks
For legal reasons, can you please submit this request via your property inbox so the local office can work on your request?
On this article you can see "How can I remove a property or end my partnership with Booking.com?"
I hope this helps.
Hello @colin harrison and @Yana,
Please take a look at this article step by step on how to set a minimum length of stay on your property.
I hope this helps,
Hi @Mércia Villar,
In this article you can find more information on how to change the property address.
Our Customer Service team phone number is 1888-850-4649.
Hi @Ali Alhattlan
This article has a step-by-step on how to add your availability.
Also, I would double check to see if you have a "room" added under your property details.