I have also reported this issue to Booking.com and they have advised me that the system is set up so that properties can only view the full credit card details (inc CVC) once. This is despite the messaging on the system advising us we can access the credit card details no more than 3 times. I have asked them to make it explicit on the system that FULL credit card details are only accessible once or change the system providing us with access on all three occasions. I have not been given any confidence that they will make any changes so for now I will have to make sure all the credit card details are recorded the first time.
Hi there,
I have also reported this issue to Booking.com and they have advised me that the system is set up so that properties can only view the full credit card details (inc CVC) once. This is despite the messaging on the system advising us we can access the credit card details no more than 3 times. I have asked them to make it explicit on the system that FULL credit card details are only accessible once or change the system providing us with access on all three occasions. I have not been given any confidence that they will make any changes so for now I will have to make sure all the credit card details are recorded the first time.
Regards
Blackwood Valley Suites
Mullalyup, West Australia