Thanks. I've decided to bail from this platform. The owner experience for individual holiday homes is very poor and the fees do not represent good value without a clear payment and comms structure
I have a similar question. My first booking.com guest has booked with 12 hours notice and is not replying to messages. I need to know if they want the linen package and if so what configuration of beds they want before i can ask for the extra charge.
How do i even ask for extra charges and what happens if they no show and i still have to pay our cleaner for the linen service?
Thanks. I've decided to bail from this platform. The owner experience for individual holiday homes is very poor and the fees do not represent good value without a clear payment and comms structure
I have a similar question. My first booking.com guest has booked with 12 hours notice and is not replying to messages. I need to know if they want the linen package and if so what configuration of beds they want before i can ask for the extra charge.
How do i even ask for extra charges and what happens if they no show and i still have to pay our cleaner for the linen service?