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I just need to understand
There is everything done to protect the guest - their privacy, their reviews - where is the protection for the guesthouses?
If it was not for us going out of our way to accommodate guests not always living up to our expectations neither we or Bookings.com would suvive - we are all in business and at the end of the day to make a living by providing pleasurable memories for our guests - but the guesthouse owners can do nothing to protect ourselves!
So frankly where is the fairness in this?