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@Georgio . Are you sure guest paid online from booking.com? AFAIK, Booking.com never deal with payment, except your property commission invoice each month. Booking.com expect us to collect the payment by ourselves when guest arrived, or by charging guest credit card(if guest provided card details, which most often is not, or blocked.)
+1. Especially guest that frequently cancel or no show. And some guests that have very bad attidue