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My Mom taught me how to cook along with the other 5 kids while we were growing up. Thanks Mom. Anyways, pancake recipes are everywhere so that is nothing, it HOW you do it that makes the difference.
Wayne, TGH B&B Owner
In the Property > Policies > Guest Requirements > Edit > "Do you want guests to enter their home address when booking" question DOESN'T work fully as the Town information is not reported to me when I get a booking. Also see Guest Information, there is a question there that asks "Can guests book without providing address details?" but as I said before, NO, NONE, NADA city information is relayed to me when a booking comes in.
Booking.com isn't chasing after someone to pay or the get the correct information so I request it up front or no booking is accepted.
This is what I receive from Booking.com.
No State or true country. I say TRUE country as I've had it list a country based on the zip code, but if the zip code is entered in wrong then it's not usable. I NEED the other info listed on a previous posting to exclude the riff raff and give me the info I need to run my place.
I don't know if it's changed, but in the past I would receive C/C's without a 3 digit code. I've learned to demand a code and then I pre-autherize it before I accept it or it'll be rejected IF it didn't come in the original booking.
Some lessons have been hard learned.
Wayne TGH B&B Owner
New to the linking idea. What is needed and how much does it cost to do this linking. I use booking.com, Expedia.com, Hotel Bonanza and Webervations right now and want to add Airbnb.
PS I use a photo of my B&B as you can't even tell it's me in a close up photo.
What I do is push their emailed reservations to my phone so I have their contact info handy, but with foreign visitors it's been very difficult to get in contact with them. I've found the sooner I get in touch with a guest the better chance I get a response. In 11 years of running our B&B we've had only one guest sitting on the bench waiting for us to arrive.
Booking.com is very insensitive to the little guys that don't have a front desk manned 24/7. As best as I can tell they don't make ANY provision to ask the guests specific questions at the time of booking. In fact they prefer to ask as few questions as possible as not to make the person booking feel like they are getting the third degree integration and possibly not book through them.
Here what I need to know from every guest.
I've had pretty good results the faster I get this email sent to them as they are still in the booking mind set.