Thanks everyone for your guidance. I took the coward’s way out and gave them a refund. I really just wanted them to leave. My suspicion is that they where a bit racist and didn't like that there where a lot of brown faces around. The neighborhood is quite mixed and I suspect that they didn't like that and it is what made them feel “unsafe”.
Lesson learnt. I wont do that again.
Brooks, don't you think I have done that already before I posted this message as a last resort?
Did you not read that I have called them several times and logged even more tickets over the past month?
They simply DO NOT get back to any queries.
Would you be happy not receiving your payments for the past three months?
Thanks everyone for your guidance. I took the coward’s way out and gave them a refund. I really just wanted them to leave. My suspicion is that they where a bit racist and didn't like that there where a lot of brown faces around. The neighborhood is quite mixed and I suspect that they didn't like that and it is what made them feel “unsafe”.
Lesson learnt. I wont do that again.