I never mentioned selling 90% on B.com, you must have misread. I was referring to the PERFORMANCE bar and it needed to be >90%. Performance bar indicates how well you perform on the platform, not how much of your rooms was sold on B.com vs. other platforms.
Industry is always chainging and you need to keep up with it. That’s just ehat business is like. Anyhow, you should always set your policies just as you like them in order to reduce cancellations. Hotels in our market have a policy to cancel up until 1 day before and we have set it to 14 days before and never had problems selling rooms. So, I would suggest that you stick with policies most comfortable to you and I hope that it will reduce cancellations to an acceptable level for you.
You should contact B.com CS via the Inbox tab in the Extranet as the dates should not auto-close without them being booked.
You can use Visibility Booster or promotions or become part of the Preferred Partner and Genius programme.
This is partner-to-partner forum. You should contact B.com CS through Inbox in the Extranet.
If you want to change the property name, you will need to message B.com CS through the Inbox tab in the Extranet.
To create new categories of prices, you need to go to ‘Calendar>Rate Categories’ in the Extranet.
Thuild,
I never mentioned selling 90% on B.com, you must have misread. I was referring to the PERFORMANCE bar and it needed to be >90%. Performance bar indicates how well you perform on the platform, not how much of your rooms was sold on B.com vs. other platforms.
Industry is always chainging and you need to keep up with it. That’s just ehat business is like. Anyhow, you should always set your policies just as you like them in order to reduce cancellations. Hotels in our market have a policy to cancel up until 1 day before and we have set it to 14 days before and never had problems selling rooms. So, I would suggest that you stick with policies most comfortable to you and I hope that it will reduce cancellations to an acceptable level for you.
It would be best to contact B.com CS to sort this out. You can find their details in the Inbox section of the Extranet.