How do I get Booking.com to refund a client their full cost?. The room they confirmed was not available and I did indicate this but the client didn’t get the message. I haven’t received payment from Booking.com so I can’t even refund the client myself.
Hi,
How do I get Booking.com to refund a client their full cost?. The room they confirmed was not available and I did indicate this but the client didn’t get the message. I haven’t received payment from Booking.com so I can’t even refund the client myself.