Crecemos Juntos es un compromiso continuo para llevar nuestra colaboración a otro nivel. Descubre nuestras nuevas promesas y los progresos que hemos hecho.
No te pierdas lo último en análisis y novedades del sector.
Descubre las últimas novedades de Booking.com para tu negocio y muestra el gran trabajo que haces.
Conecta online con otros colaboradores de Booking.com para compartir consejos y recomendaciones.
Todo lo que necesitas saber para triunfar como colaborador de Booking.com.
¿Buscas el consejo de un experto para tomar las decisiones correctas para tu alojamiento? Nuestras soluciones están diseñadas para ayudarte a conseguir lo que quieres.
Descubre cómo gestionar tu alojamiento y la extranet de Booking.com en Ayuda para colaboradores. Nuestros artículos dan respuesta a las preguntas que más se repiten entre nuestros colaboradores.
Thanks for all the advice.
You will never satisfy everyone. I have one guest who will give me a 10 rating for coffee and another will give 5. You cannot expect to keep 10 different coffees in the kitchen as it is a self catering apartment I have anyway.
I do agree I have more bookings through Booking.com but just had a difficult guest through Booking.com who arrived with six people iso four and the apartment only caters for four. They abused the no smoking policy and smoked inside even though there was smoking facilities outside. They used the tooth brush cup from the bathroom as an ashtray and as it was plastic burnt holes in it. They put their dirty dishes back inside the cupboard. Thank goodness I check these sort of things. Absolutely disgusting. Booking.com need to publish reviews on guests like airbnb does so you have some idea of reviews from other hosts on the guest. Just saying.
Have a good day ....
Michael Beeston re airbnb - I have not had a problem with airbnb yet and what I like about them is they pay you the day after guests book in whereas with booking.com you wait a month for your money. However, I do get more bookings from booking.com.
Have a great day!
I find you always get the one guest who will express their satisfaction with everything but when it comes to rate their stay it will be less than 10? How does Booking.com see a sudden drop in a rating when it has been good by everyone else except this one guest although they were not dissatisfied?