No te pierdas lo último en análisis y novedades del sector.
Descubre las últimas novedades de Booking.com para tu negocio y muestra el gran trabajo que haces.
Conecta online con otros colaboradores de Booking.com para compartir consejos y recomendaciones.
No importa lo que quieras conseguir: nuestras soluciones pueden ayudarte a triunfar en Booking.com.
Descubre cómo gestionar tu alojamiento y la extranet de Booking.com en Ayuda para colaboradores. Nuestros artículos cubren las preguntas que más se repiten entre nuestros colaboradores.
I have gone through this exercise of using multiple host companies at great expense to myself, to say the least, not discounting the frustration and embarrassment that accompanies the entire process with guests.
In brief, all calendars were synched, but what they don't tell you, is that the reservation is not dynamic (or instantaneous) as the linked calendar updates can be 20 minutes apart and can sneak in multiple overbooked reservations.
As in my case, host company "A" booked first and host company "B" booked second, but needless to say I picked it up too late to save the day. I immediately notified host "B's guest" that regrettably the unit is no longer available.
They were upset and confirmed that their card has already being debited with the payment. The host company said that they cannot cancel it from their side, that I had to do it from my side to activate the refund process.
The next moment, I am advised by host company "B" that I had lost my Super Host Status, because I cancelled a booking. Where is the sense in that? Passing the buck...
I too have since resorted to confirming all requests personally and cancelled instant booking options. It seems to be working for me !