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Hi... In our Hotels, Pets are not allowed... :(
We, usually, set the Cancellation Policy based on seasons. However, and in order to drive more MPI, we give more flexibility on the Cancellation Policy during low and medium demand periods
We usually set the cancellation by 24hours prior to day of arrival, till the pick up becomes healthy, and after that it might be changed to either 72hours or Non Refundable based on the seasons. Makkah City is a different case esp. during Hajj (Pilgrimage Season) and Ramadan Period, where the Hotels there are totally Closed for Hajj season. And set as Non refundable for the last 10 days of Holy Month of Ramadan
My name is Mazen Barakat. Working as Regional Revenue Manager for Makarem Hotels / DUR Hospitality. It is a local chain based in KSA and consisted of 09 Hotels between 4 and 5 Stars Hotels. Based in different cities ( Jeddah, Makkah, Riyadh and Tabuk)
This is the first time I am dealing with the Forum, and hope to hear from different people from different places and properties. I am glad to be here and to exchange knowledge, experience and information among each other
My favorite place is for sure my country Syria, which I hope it will be recovered very soon. And I like Al Madinah Al Munawarah which is located in the western province in KSA
See you soon, with all the best to all