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Greetings BDC folk
I am confused about an invoice.
I had a bank transfer payment due for a guest in January. I have an invoice from Booking.com saying that the payment has been made but it is not in my bank account so i deducted the amount owing from my last commission invoice and paid the balance.
I have received another invoice from BDC showing that i still owe the amount that i should have been paid for the guest?
Making guests feel welcomed seems to be the most important thing. Our cottage is very clean and comfortable (a most excellent bed) and we provide good continental breakfast provisions (fresh milk, a choice of cereals and coffee/tea options, bread, home-made jams, fresh fruit and butter), they have privacy and the peaceful garden provides a great outlook and all these things are generally really appreciated, but the thing that people most comment on is that they felt welcomed. We always try to be there to meet and greet and to point guests in the right direction for great eating places and activity option and just to have a chat if they wish. We love to hear that people have had a great time in our little village and that they would love to come back : )