Ilaria - Community Manager
Ciao! Come membro del Community Team, sono qui per aiutare voi partner ad ottenere il massimo dalla Partner Community.
Hello! As a member of the Communities Team, I'm here to help our partners get the most from the Partner Community.
My comments
Hi fluff and M Adamopoulou,
Thanks for reporting it through the extranet, it's the right channel.
Would you also make a detailed list of what doesn't work so I can share it with the product team?
Thanks,
Ilaria
Hi everyone,
We have shared your feedback with the team that looks after that product. As soon as we have an update we'll share it with you.
Have a nice day,
Ilaria
Grazie mille per aver condiviso con la community il tuo feedback hotel paola, lo comunicheremo al dipartimento che si occupa delle recensioni.
Buona giornata,
-Ilaria
Hi Isle of Wight Vacations ,
"Industry best practices" it's not just referencing the travel industry. There is a norm for the overall experience to be rated separately from categories.
Industry practice is largely that an overall review rating is separate from ratings on individual categories.
Hope that helps,
-Ilaria
Hi fluff ,
As per your and M Adamopoulou request, here is a screenshot of what guests will see:
Hi everyone,
Thank you all for the comments, we are collecting all your questions.
We'll be asking a B.com expert to look into the answers and let you know.
Take care,
- Ilaria
Hi Isle of Wight Vacations,
Thanks for your comment, we've passed on the feedback to the relevant team. They're aware of the situation and hopefully we'll soon have an update on the status of this request.
-Ilaria
Hi Phonethip Group ,
Thanks for your valuable input, it's certainly something we can work on.
In the meantime, I'd suggest to check this post "How to deal with difficult guests", you might find some useful tips from other partners that are dealing with the same thing.
Have a great day.
Ilaria