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Chris Hilton
Am about to retire and have just found my true vocation. Opened up my home 7 years ago to welcome travellers and strangers to the area and the experience has been fantastic.
All guests have been brilliant and all are very welcome to drop by, there is always a pot of tea or a jug of coffee on the go to welcome a weary traveller.
As my Grandpapa once said "Its better to be over the hill than under it ... I'm gonna climb that hill and dance on the summit"
All guests have been brilliant and all are very welcome to drop by, there is always a pot of tea or a jug of coffee on the go to welcome a weary traveller.
As my Grandpapa once said "Its better to be over the hill than under it ... I'm gonna climb that hill and dance on the summit"
You could add a photo showing this facility.
We get a large number of cyclists and many have mentioned that it was useful to see the availability of the bike storage area
I am with Andy on this one.
Clean sheets every 7 days, unless asked otherwise.
Clean towels twice a week, with additional towels available if required.
Complimentary items (Tea, coffee, milk, biscuits, fruit and Make up wipes) are topped up every other day.
We always have a good supply of loo paper available, especially for our lady guests.
Have installed Drayton Radiator thermostats in each room.
Perfect for controlling the temperature in each room via the App. and no more fingers fiddling with the Temperature.
Best is that I can switch off the heating in individual rooms when they are empty which has made a big saving in heating costs. If I do get a last minute booking it is very easy to open the App and immediately have the heating switched on for a particular room with a boost to bring the temperature up within 30 mins if necessary.
I have also installed Netflix to all rooms which has proved to be a very positive Plus.
Under describe, over provide will bring in the best reviews
I have had the same problem, even to the extent that I received double bookings and BDC opening closed days (Christmas day + Boxing day)
Please do not rely on BDC syncing your calendars, it is best to do it manually as soon as you receive a booking.
I have always found the support team to be friendly, helpful and quick to help to resolve any problems.
Yes, they do look after me well and always a pleasure whenever I have to call them
I think it may be to do with the way hosts approach customer support.
If you are friendly and asking for help then you are far more likely to get a positive response.
Go in guns blazing and the door will be slammed in ya face
Excellent advice, thank you IOW and Katerinka12
Well that is interesting; Have just looked at Reservation Details for each guest whom stayed during May and it is showing that for recent guests "We sent you a bank transfer on June 1, 2019 – it could take up to 7 days to appear in your account."
Guests whom stayed 1st week in May "We sent you a bank transfer on May 9, 2019 – it could take up to 7 days to appear in your account." ... Checked Bank account and no money
Guests whom stayed in 2nd week of May "We sent you a bank transfer on May 18, 2019 – it could take up to 7 days to appear in your account. ... Checked Bank account and no money
Guests whom stayed in 3rd week of May "We sent you a bank transfer on May 27, 2019 – it could take up to 7 days to appear in your account." ... Checked Bank account and no money.
So with a few teething problem we know roughly what to expect, but until it arrives in the bank account, unsure whether will be individual payments or 1 payment for the week
Has anyone had any news about this 4 x payment.
Supposed to be implemented 1st June, After following Booking.com spin I am getting worried that I have signed up for something I know nothing about and booking,com are reluctant to give us the details.