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Lots of double bookings because of a bug in their system. I don't use a channel manager. We have one room but their system keeps saying we have two rooms for sale on the same night. Happened five times last month. Spent six hours on the phone. Eventually got someone who said it was an unknown bug but he had checked right into next year and had stopped the auto fill room option as that might be the culprit. Now I've been sent an invoice for one of the relocations and today realized there is yet another double booking. I've been waiting two weeks for someone to phone me to explain why I am being charged relocation expenses. This is very bad service.