Isle of Wight Vacations

Not sure why you would want to do this - your property will get loads of bookings, the calendar will be blocked, and guests won't show up and you won't earn any money .... this is a well known problem with Booking.com and not taking payment at the time of booking .....

Unfortunately, Booking.com don't care how wonderful you are .... ask them to set up Payments by Booking.com .... if they don't set it up, use AirBnB / TripAdvisor etc .... if you try using Booking.com without online payments, you'll just get more and more fake bookings, hassles and grief ....

Well I think we've finally established that what's going on is nothing .... refer to my first reply on this thread!

ok, so you're taking credit cards .... that's not something i would risk, especially with only a "7 day in advance" policy ....

i've read things about Virtual Credit Cards (VCCs) and how (in theory) you can charge the VCC before the guest's arrival, but also read about so many people having problems, not being able to charge, etc etc ....

anyway, if you are taking credit cards, you need to contact the guest and ask them to call you to make a payment .... if they don't call you and make that payment, you need to contact BDC to say that the guest hasn't paid ....

it's so much easier to just set up Payments by Booking.com .... see above ....

I have another booking which is now marked by Booking.com as ''Payment Received''

Lastly, hen will my share of the two paid reservations be credited to my account?

You haven't actually confirmed how payment is being taken, ie, whether you have set up Payments by Booking.com. You have said you are set up for Cash. If you receive a booking and it's a Cash booking, then guests will expect to pay nothing until they arrive, *if* they arrive.

I never allow this, so no idea what the Booking.com system shows. It might be the case that if there is nothing to pay at the time of booking (because it's Cash on arrival), it'll just be marked as Payment Received (which is kind of false, but would mean that there is nothing for the guest to pay, therefore nothing outstanding).

If this is the case, then you need to collect cash, *if* the guests arrive. There will be nothing to transfer to your bank account.

Please look at our other replies to you, above and below, and check details and reply!

I get the feeling that you're not set up for payments .... you say there is a setting that says "cash", which means you get loads of bookings, guests don't actually pay anything at the time of booking, they pay *if* they turn up .... and invariably, they won't turn up ....

Under the Finance tab, you should have 5 or 6 links. One of these is Getting Paid. Can you copy and paste what you see on that page? This is what one of mine says:

Payments by Booking.com Active

Getting paid

You're now ready to start receiving guest reservations with Payments by Booking.com.

We have been collecting payments for all your reservations since 24 September 2019.

You will receive a bank transfer four times a month. After your guest checks out, you'll be paid by bank transfer within 10 working days. If you’d like to learn more about Payments by Booking.com, you’ll find a host of helpful resources including FAQs and tutorial videos in the Partner Help Centre.

Another of those links will be Bank Details, where you enter your bank details under the heading Receiving Payouts from Booking.com.