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The names seem to get more realistic and the pattern seems to change, at least it has for me. Strange thing, the pattern of the bogus guests changed for me AFTER I identified the pattern on this forum. Probably just coincidence. I discussed this issue with a guest who works for a subsidiary of B.com. His opinion, maybe a competitor trying to make those impacted quit B.com. I don't know if I agree, but I keep asking myself to what end are these perps doing this? It takes effort to make these bogus reservations. And the credit card numbers are real enough that when I put them in my computer vault they pass the smell test. On the other hand, if I transpose a number when putting a legitimate credit card in the system my vault rejects it. So these credit card numbers are good fakes. Of course when I try to run them for payment I get an error message.
Anyway, anyone have any theories on the motivation behind this.
Here's a "coincidence." I complained to B.C by message through the extranet. In that complaint I described the bogus reservations, stating that these three common features tell me when I have a bogus reservation, and that I can smell them out. Since that communication the bogus reservations have transformed, they've changed completely, they've become more damaging (longer times in more expensive, premium rooms). I have been forced to require a pre-payment from this day forward. Just makes more work for me, and if it's too much work maybe it's time to cut ties.
Any one have any idea what this is about. I know these are not real people going through the steps to make a reservation just to not show up. This is a fraud of some type, I just cannot figure what they are angling for.
I run an in inn with 18 rooms. I prepare a full breakfast daily for my guests. For my first 6 years I had no such problems but this winter the bogus reservations started. This is not just random people making reservations and failing to show. This is systematic, purposeful, by design, but I admit I cannot figure the reason. It just happens with too much regularity. This does have an impact. I purchase the food for these phantom guests, I prep it, I turn on lights in the bogus rooms and turn the heat up a bit, and wait up for the check in, so it's time, money, and inconvenience. They follow a pattern so I am now generally able to spot the fakes, so I no longer prepare. But the pattern tells me that it's not random, it's not rude jack asses, it's a planned scam.