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yes floraloizou i totally agree!.. airbnb offer this and its great to view the peoples profile.. i have over 10 years had pretty amazing guests, but also encountered Guests from Hell... and its a shame that its those that leave ever lasting memories over the ones that typically have a great memorable stay !
we been doing bb for over 10 years now, and this year retiring ...we won national awards, running at 9 .7 on booking.com and all through bending over backwards for guests!! we are knackered... Guests are expecting more of more, invasion of your personal spaces. cupboards that say Private. gatecrashing your breakfast room set up for Guests breakfast. using microwaves middle of the night to heat bottles. and food... you get to feel like a prisoner in your own home!!! the only advise we can offer ( learnt the hard way probably the same as some of the other hardworking BB ers... our guests have ruled us... no guests like the Word No you cant do that or use that.. we have guests asking to sit in out lounge ( marked private ) think folders with info are a waste of time! guests today are quite vocal when needing help.. directions so just be bold..start as you mean to go on...(wish we had )
if you are a BB just make it clear on any booking sites. what you offer and what you dont! if you dont want them in your kitchen, make it clear... there are some positives as at times you get to meet really lovely people that outweigh the awful guests... but we all do have a tendency to remember the bad ones!!!
booking.com should have a section in the booking section .. ie important notes, and bb owner could write a few short sentences so that they cover themselves from awkward/ difficult guests...
Good Luck with your BB.. from a Knackered Old Bird!!!!