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Leandri Klopper
Hi! I'm part of a large Hospitality company that have been leaders in the industry for 25 years. They own and operate holiday resorts right accross South-Africa. I've been in reservations for +/-3 years, before that I was a puppeteer. I'm very enthusiastic in assisting families confirm a well-deserved break where they can make holiday memories. I have every confidence in our resorts' ability to provide quality holidays. Using Booking.com, we hope to gain more international guests. Kind regards.
Hey there,
Thanks for asking, that's what the Partner Forum is for.
1) The code takes long to reach your property, you can see the estimated time of arrival on the Home Page. It will tell you when it was sent out of Amsterdam.
2) You cannot have a bank account which is not in the same country as your property. So did you pin the wrong location for the property? Because if that is the case you will need to phone Booking.com directly to change it
Best of luck with your endeavours on Booking.com!
Hey Stephan,
This is probably the third post today about Tours on Booking.com that I see. Is it a new thing? I can't find Any information on it other than the tab that shows on Booking.com's website.
Perhaps if you find out, you can post it here so that we can all know?
Thanks and keep well.
Heya Christophe
Yes, you need to phone / msg Booking.com and ask for the following Calendar Tools:
Minimum stay, Block arrival, Block departure.
Then you add 7 nights min stay on all Saturdays, and you block arrival + departure for every other day.
Hope this makes sense.
Hey there,
Thanks for posting.
If you do a search on the forum you will find many threads about how to go about changing the location.
Best of luck
Hey Mr Racat,
Hope you are well.
I think they use the contact details that you have on the Extranet at a certain date.
Account - Contact Details.
Hope this helps
Hey there,
Not sure if you are requesting this? Remember you posted on the Partner Forum, so it's just property owners on here.
I suggest sending this request via the Extranet - Inbox - Booking.com messages.
You can try and put this on the Fine print - Property - View my descriptions - Scroll all the way to the bottom and add it there.
Best of luck!
Hey there,
Thanks for the post.
You need to mark them as No Show, so that Booking.com is made aware that the guest did not pay. If Booking.com thinks you received payment, they will charge you commission.
If I were you I would also report guest misconduct and just advise that the guest was not of age and therefore you could not accept the booking. Make sure under Property-> Policies, you specify a age restriction.
Best of luck
Welcome to the forum.
I'm actually not sure that Booking.com does tours? Do you know of anyone who has a tour registered on Booking.com and that's why you tried it?
I see they have a section for it but I have absolutely no clue as to how one goes about listing this on Booking.com. I did a search through the helpguide and could find nothing.
Perhaps you should phone a friend at Booking.com and ask them how to? Perhaps then you can let us know as well.
Keep well and good luck.