I have the same issue for a month now...I did make changes to my bank details.
The answers I got so far range from "We have made the payment, so it is up to you to contact the bank to find the money" to "Due to changes to your bank details payment has not been made yet from the accounting department"
They claim that this is an issue happening for some time now.
This is the first time I needed "partner" service and is awful....
I am thinking of changing the payment method, so I will not have to deal with this ever again and guess what.... There seems to be a missing option to deactivate the payment via Booking.com, but this is another issue to deal with.... One at a time....
I have the same issue for a month now...I did make changes to my bank details.
The answers I got so far range from "We have made the payment, so it is up to you to contact the bank to find the money" to "Due to changes to your bank details payment has not been made yet from the accounting department"
They claim that this is an issue happening for some time now.
This is the first time I needed "partner" service and is awful....
I am thinking of changing the payment method, so I will not have to deal with this ever again and guess what.... There seems to be a missing option to deactivate the payment via Booking.com, but this is another issue to deal with.... One at a time....