I have the same impression that they will proceed regardless of the actual ruling provided by IRD which in fact states that BOooking.com is responsible for gathering and paying the GST from the Booker, not the Host, and are to pay the 8.5% to the Host and 6.5% to IRD.
I have also found that I can only enter one Tax Number where as we are both owner/managers and should be able to enter both our numbers so that the payment is shared equally.
This seems to be their standard practice as was the case during the pandemic, when a whole raft of questions and comments went unanswered. They make these policies and decisions to suit their own convenience rather than applying the actual wording of the article (in this case the Goods & Service Act 1985 clause 130c). I consulted my Accountant, and this was his interpretation of the clause too. I'm pretty sure that a NZ accountant familiar with every update of Tax law would be correct, backing up our interpretation, not Booking.com's
Hello Noel and Brien, maybe that is a normal for them they want free accommodation. It is so disheartening when you go all out to please a guest and they say to your face what a great stay they have had, then on the review they kick you in the teeth with all that they saw fault in the accommodation even if it was for only one night stay. Unbelievable, some people are wanting a palace stay and don't know how much work is involved in keeping your standards high with all the cleaning involved. They still complain about the price. I would say just keep up the good work to all you B&B owners and you know how hard you try, and be proud of all your hard work. Liz and Phil from New Zealand
You cannot win them all no matter how hard you try, some think they should be staying in a palace and your their servant. You can sometime get a vibe that the review is not going to be good even though you know that you have done your best that is just the human race, and you cannot please everyone. If I get a feeling that I may have a not so good review, I hold off looking into the review until I get a few more reviews that I know will counteract that review. As I am not sure if the review can be seen until you see it, does anyone know?
Hyecroft Lodge,
I have the same impression that they will proceed regardless of the actual ruling provided by IRD which in fact states that BOooking.com is responsible for gathering and paying the GST from the Booker, not the Host, and are to pay the 8.5% to the Host and 6.5% to IRD.
I have also found that I can only enter one Tax Number where as we are both owner/managers and should be able to enter both our numbers so that the payment is shared equally.
I agree with your summary 100%
This seems to be their standard practice as was the case during the pandemic, when a whole raft of questions and comments went unanswered. They make these policies and decisions to suit their own convenience rather than applying the actual wording of the article (in this case the Goods & Service Act 1985 clause 130c). I consulted my Accountant, and this was his interpretation of the clause too. I'm pretty sure that a NZ accountant familiar with every update of Tax law would be correct, backing up our interpretation, not Booking.com's
When you click on Finance, there is no Finance Settings option
I've had the same problem, the steps shown in the update email don't work as the suggested steps under Finance don't exist
Hello Noel and Brien, maybe that is a normal for them they want free accommodation. It is so disheartening when you go all out to please a guest and they say to your face what a great stay they have had, then on the review they kick you in the teeth with all that they saw fault in the accommodation even if it was for only one night stay. Unbelievable, some people are wanting a palace stay and don't know how much work is involved in keeping your standards high with all the cleaning involved. They still complain about the price. I would say just keep up the good work to all you B&B owners and you know how hard you try, and be proud of all your hard work. Liz and Phil from New Zealand
Forgot to say we are a B&B
You cannot win them all no matter how hard you try, some think they should be staying in a palace and your their servant. You can sometime get a vibe that the review is not going to be good even though you know that you have done your best that is just the human race, and you cannot please everyone. If I get a feeling that I may have a not so good review, I hold off looking into the review until I get a few more reviews that I know will counteract that review. As I am not sure if the review can be seen until you see it, does anyone know?
Liz and Phil
Thanks Rodger and Tilly,I won't hold my breath on Booking.com listening to us, but live and hope that there is an improvement.