There is a banner that shows up towards the end of the registration process. I see you have the Action “Continue registration”. Maybe there is a bit more info you have to fill out before you see the banner. Have you tried clicking on “Continue registration”?
I’m already verified with an old account, but I would like to use some of the new features that don’t seem to be available on the older accounts, like turning on Request to Book, collecting a security deposit, etc. I created a new account, but it is asking me for verification, and I am already verified. I called CS, and they said they won’t verify the new account, because they always look at the oldest account. :(
Can you help me convert my existing, verified account to use the new features?
Amanda, I have an old account that doesn’t seem to have a way to do some of the newer functions, like:
1) Setting a security deposit
2) Setting the option to require Request to Book
How can I get my account converted to use the new features? I tried creating a new account, but then I couldn’t use Payments by Booking.com, which I can on my old account. I called CS, and they said I could not use a newer account, as the software would always access the oldest account.
There is a banner that shows up towards the end of the registration process. I see you have the Action “Continue registration”. Maybe there is a bit more info you have to fill out before you see the banner. Have you tried clicking on “Continue registration”?
I’m already verified with an old account, but I would like to use some of the new features that don’t seem to be available on the older accounts, like turning on Request to Book, collecting a security deposit, etc. I created a new account, but it is asking me for verification, and I am already verified. I called CS, and they said they won’t verify the new account, because they always look at the oldest account. :(
Can you help me convert my existing, verified account to use the new features?
Amanda, I have an old account that doesn’t seem to have a way to do some of the newer functions, like:
1) Setting a security deposit
2) Setting the option to require Request to Book
How can I get my account converted to use the new features? I tried creating a new account, but then I couldn’t use Payments by Booking.com, which I can on my old account. I called CS, and they said I could not use a newer account, as the software would always access the oldest account.
Can you help get my old account converted?