I had a guest who booked for a month and in the middle of the stay decided to go to the different city, in order to not pay cancellation fee, he contacted booking com saying there is a terrible smell, (which was not true) and he needs to leave. He got his way since that was something his word against ours and after he got right to write us a review !!!!
I had a guest who stole all the towels.
I had a guest who said she left a shampoo worth 200 USD and requested me to reimburse it otherwise she would give bad score. (she didn't left anything by the way ) For her entire stay she paid not more than 50 USD by the way ....
had a guest who decided she wants to clean the floor on which she broke wine glass (with red wine) with bed sheets ....
Also there are fake accounts (i guess created by competitor properties) which book your property, never come on contact, to block your property from been booked and with that competitors just keep on increasing their own chances to get booked.
I wish I could rate them as well and worn other hosts to be careful, I am sure thats the strategy they apply systematically.
On the other hand I had nicest guests ever, which i wish I could reword for been such a great guests!!!
I had a guest who booked for a month and in the middle of the stay decided to go to the different city, in order to not pay cancellation fee, he contacted booking com saying there is a terrible smell, (which was not true) and he needs to leave. He got his way since that was something his word against ours and after he got right to write us a review !!!!
I had a guest who stole all the towels.
I had a guest who said she left a shampoo worth 200 USD and requested me to reimburse it otherwise she would give bad score. (she didn't left anything by the way ) For her entire stay she paid not more than 50 USD by the way ....
had a guest who decided she wants to clean the floor on which she broke wine glass (with red wine) with bed sheets ....
Also there are fake accounts (i guess created by competitor properties) which book your property, never come on contact, to block your property from been booked and with that competitors just keep on increasing their own chances to get booked.
I wish I could rate them as well and worn other hosts to be careful, I am sure thats the strategy they apply systematically.
On the other hand I had nicest guests ever, which i wish I could reword for been such a great guests!!!