I agree, this is so unfair. I am in exactly the same position, I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. The message itself has somehow been removed from my message history.
Unfortunately, I have been forced to close down the remainder of my busy summer period because I have not been paid for April guests and cannot afford to continue hosting without getting paid.
I have a number of June and July bookings which I will have to honor at my own personal expense. I am very worried that BDc might be in financial difficulty and maybe I will never get paid. Has anyone who didn't get paid for April 2019 by May 15 2019 initially, actually managed to get paid yet? If so please let me know how?
I am in exactly the same situation, I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. NDC have removed this message from my message history. The BDC calendar is the best around, it's a great booking system. Unfortunately, I have been forced to close down the remainder of my busy summer period because I have not been paid for April guests and cannot afford to continue hosting without getting paid. I am very worried that BDc might be in financial difficulty and maybe I will never get paid.Any advice welcome?
Hi, I have been with booking.com since May 2018. Generally, things were going OK. I had a bit of a hiccup with payment delays in July 2018 but since then everything was OK until recently!!
I am currently in a very stressful situation with booking.com and it would appear no help is available. My problem started when my April 2019 payment did not arrive in my bank by 15th of May 2019. I made numerous calls to the helpline and left messages on my Extranet message area. Finally, on 24th of May I received a communication confirming that I would receive my April payment within 5 working days(although this message has mysteriously disappeared from my message area today).
It is now 3 June 2019 (6 working days later) and I still have not received payment. Does anyone know where I can turn to next to get the money I am owed from booking.com?
I agree, this is so unfair. I am in exactly the same position, I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. The message itself has somehow been removed from my message history.
Unfortunately, I have been forced to close down the remainder of my busy summer period because I have not been paid for April guests and cannot afford to continue hosting without getting paid.
I have a number of June and July bookings which I will have to honor at my own personal expense. I am very worried that BDc might be in financial difficulty and maybe I will never get paid. Has anyone who didn't get paid for April 2019 by May 15 2019 initially, actually managed to get paid yet? If so please let me know how?
I am in exactly the same situation, I have not been paid for April and despite receiving a message from BDC on 24th May that it would be paid within 5 days this has not happened. NDC have removed this message from my message history. The BDC calendar is the best around, it's a great booking system. Unfortunately, I have been forced to close down the remainder of my busy summer period because I have not been paid for April guests and cannot afford to continue hosting without getting paid. I am very worried that BDc might be in financial difficulty and maybe I will never get paid.Any advice welcome?
Hi, I have been with booking.com since May 2018. Generally, things were going OK. I had a bit of a hiccup with payment delays in July 2018 but since then everything was OK until recently!!
I am currently in a very stressful situation with booking.com and it would appear no help is available. My problem started when my April 2019 payment did not arrive in my bank by 15th of May 2019. I made numerous calls to the helpline and left messages on my Extranet message area. Finally, on 24th of May I received a communication confirming that I would receive my April payment within 5 working days(although this message has mysteriously disappeared from my message area today).
It is now 3 June 2019 (6 working days later) and I still have not received payment. Does anyone know where I can turn to next to get the money I am owed from booking.com?
Regards Peter (Northern Ireland)