Exactly the same here. sadly, I have been trying to contact them since the 15th...the responded the first time saying they have been advised the some partner properties payments have been declined by their banks?? I don't get that. I contacted my bank regarding this and they said they have not had any attempt to deposit into the account since April. (for the March invoice). I tried contacting them again and again and finally only get the usual..."we attempt to respond within 1,2,or 3 days"....that timeline keeps changing by the way. I'm REALLY starting to wonder if I should cancel booking from upcoming guests because of this and let booking.com deal with that one?
Exactly the same here. sadly, I have been trying to contact them since the 15th...the responded the first time saying they have been advised the some partner properties payments have been declined by their banks?? I don't get that. I contacted my bank regarding this and they said they have not had any attempt to deposit into the account since April. (for the March invoice). I tried contacting them again and again and finally only get the usual..."we attempt to respond within 1,2,or 3 days"....that timeline keeps changing by the way. I'm REALLY starting to wonder if I should cancel booking from upcoming guests because of this and let booking.com deal with that one?
Hope you hear something soon.
K.