In South Africa this type of booking generates statistically a 70% no show and half of that is due to fraudulent transaction counter measures. The tell tales are clients who make last minute bookings and do not respond to messages or avoid required responses to legitimate payment methods. The typical scam as previously mentioned is card fraud which can only take place if you accept it. My rule is I do not take payment via eft or manually processed credit card for last minute bookings. No exceptions. Guests who reply to messages and payment requests can pay by card using Zapper or similar digitally authenticated payment that is irreversible or pay cash on arrival. Guest who choose cash on arrival are informed that their booking will remain open for other deposit confirmed guests first and will be informed if their booking is cancelled otherwise it remains chargeable. Guests are required to contact us as late as acceptable to us prior to arrival to confirm arrival time. If they don’t we mark them as no show at midnight and write off our losses, rather than having unappreciative or non-paying fraudsters in our establishment. We also have a huge culture of people here that think it is OK to make a few bookings and check which place they can scam first or puts up with their nonsense like arriving late with additional guests etc and then just don’t show for the other reservations. I’m not sure if this can be done under one profile on BDC or multiple profiles are used but I truly hope BDC have some method of screening this and allowing guests to query or view this data when we suspect guests making multiple bookings. I have also compiled a list of fraudsters and down right disgusting humans over the last year that we don’t want in our establishments that I share with all my hosting friends on WhatsApp and soon to be free subscribed website as I am tired of having to deal with these people that so easily seem to keep repeating their crimes without consequence. Rather keep your sanity, sleep and dignity and host your place to people who believe in fair exchange and you care about. It is a business and some times every cent counts but what you loose on the round about you gain on the swings!