BrookAve

Hi Daria,

Reminder this will never be seen by BdC. 

You need to direct it to BdC support

Message or Call BdC PartnerSupport

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Hi Julie 

So the crux of it is by default guest :

• Does not pay on checkout online
• Does pay directly to you on arrival
• Deposits are not handled by BdC at all, so you must provide payment method and info to the Guest.

Now next steps and decisions:

• BdC provide two options that make the guest prepay BdC on your behalf when they book online:  
  • Payments by Boking - fully managed service by BdC.  Has a commission and a payment transfer % fee.  
  • Online Payments - BdC generates VCC and attaches to reservation but cannot be collected and charged by you until day after check-in at earliest.  
    • (227) Booking.com: Online Payments - YouTube

• Payments - FAQs and all you need to know
• How do I handle guest payments?
• How can I join Payments by Booking.com?
• Online Payments

Message or Call BdC PartnerSupport

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Kind Regards,

Be Safe, Be Well

Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

What country are you in?

Your Partner profile is missing your listing link

Hi

Reminder this will never be seen by BdC. 

You need to direct it to BdC support

Message or Call BdC PartnerSupport

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Message or Call BdC PartnerSupport

1. In the extranet, go to the ‘Inbox’ tab.
2. Select ‘Booking.com messages’.
3. Right Pane - Click on ‘See Contact Options’. 
4. Choose Account
5. Now choose Other
6. Then at bottom , See all contact options, and click Message or Call
7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

Hi

1. You are addressing only other Partners.
2. You must do the work yourself. 
3. Read everything on top under Solutions,  Partner Help, etc
4. Check out youtube for practical general advice too. 

Kind regards