I was never able to do anything by myself, Laurence. I had to nag the mother ship to get this sorted out.If you haven’t done so already, email them via your intranet. Call them. (BTW Be warned! I was told during one of my first telephone queries that this was an internet related problem and that there was nothing BookingDC or Airbnb could do. I persevered, had it confirmed that the problem was on BookingDC’ end and did get it resolved by BookingDC techs.)
Refer them to these forum entries on this problem and that will provide a point of reference. Surely, if they were able to fix the problem I was having, they will be able to fix yours. Hope this helps.
Thank you for taking the time to make this contribution, Aaltje and apologies for not responding earlier.
The number of questions and answers I get when I search for help on this is what's making it difficult for me. I am hoping to hear from someone who has actually done what I'm inquiring into and who could offer some hands on guidelines. Thank you all the same
Pleased to tell you that the problem has been fixed - at least at my end. I got in touch with Booking.com and received a message this morning saying that they had worked on it. I finally managed to import my Airbnb calendars and they seemed to sync when I tested them.
I've had no followup form Booking.com and have just sent them a reminder......... Will update you when I hear back from them.
Best to all
I haven't followed up on this since my last query but it seems, as M Adamopoulu says above, this could be done under PROMOTIONS. I guess you would have to tailor-make a promotion like "Stay a week and receive xxx % Off" Keep us posted if you get anywhere and I will do the same. Cheers
Thank you again for sharing your experiences. I am doing everything the 'help' notes say to do but again this afternoon, Booking.Com calendars will NOT accept Airbnb ones.
A nice day to you too
I heard back from Airbnb recently. The technician said that their links work in Google calendar and that there is therefore nothing wrong with them, that the problem is with Booking.com. Back to square one. I will now put in another request for help with Booking.com
Sorry to hear that Auckland. As I mentioned above, the Booking.com agent I reported this to told me that 'it's no one's fault and there's nothing anyone can do about it......." .
I have since followed up with Airbnb and they are looking into it. The Airbnb agent I spoke to thought it was unusual, tried various ways around it but got nowhere in the end. She referred the issue to their technical section (that was a couple of days ago) and I'm waiting to hear from them. I will update this post when I get an answer.