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Houda Auclair
I love traveling, sharing, cooking and decorating.I was manager of Parisian hotels and I decided to open a small guest house in Paris in my own apartment.
This customer has requested a free cancellation, I am in non-refundable and I have accepted. I receive an email to tell me that the client will be relocated at my expense?
The whole world is relocated at my expense. I just get a note of apology for some and intolerable decisions for others.
This client has not yet arrived at my home and I am being asked to relocate him
This customer has requested a free cancellation, I am in non-refundable and I have accepted. I receive an email to tell me that the client will be relocated at my expense?
The customer cancelled her booking and 5 days after asked for 1416 € and booking.com took my money and offered to her.
Homestay near gare du nord
I have only 2 rooms and they ask me to pay 1416 € for a 5 night stay. My price is 425 €.
The guest refused my other room and wanted to have luxury on my fee.
1416 € is one month income for me and the customer is so smart. She refused 3 offers and choosed the best.
I clean toilett and provide service for 30 days to provide luxury to 1 customer. It's not fair.
I trusted booking.com and they took my money,
Thank you Leandri!
Good idea, I'll do it.