We are pretty new with Booking.com and do not have the option available to ask for card details from clients. It seems that Booking.com has blocked this option as we are new hosts.
We now have clients from Phakistan making false long term bookings to print a booking confirmation in order to get a entey visa to Swaziland. These clients then do not cancel their booking, blocking our calendar and obviously not arriving.
We have written many letters to Booking.com asking for assistance and received not a single response?
We need to change our booking settings to stop this practise as we losing other bookings and payments.
How do we get Booking.com to respond to us as we are now wanting to co tact Interpol police and local immigration authorities to take action against this fraudulent practise.
Please advise urgently so we can rectify this setting.
Thank you very much for the info. We shall implement this i fo
We find the BdC system is very combersom and difficult to navigate to anything and make changes.
Kind regards.
Good day.
Goggas Nest here in Swaziland. Southern Africa.
We are pretty new with Booking.com and do not have the option available to ask for card details from clients. It seems that Booking.com has blocked this option as we are new hosts.
We now have clients from Phakistan making false long term bookings to print a booking confirmation in order to get a entey visa to Swaziland. These clients then do not cancel their booking, blocking our calendar and obviously not arriving.
We have written many letters to Booking.com asking for assistance and received not a single response?
We need to change our booking settings to stop this practise as we losing other bookings and payments.
How do we get Booking.com to respond to us as we are now wanting to co tact Interpol police and local immigration authorities to take action against this fraudulent practise.
Please advise urgently so we can rectify this setting.
Kind regards.
Gary Emmett.