여행 수요가 서서히 회복되기 시작함에 따라, 증가하는 수요를 예약으로 전환시키는 데 도움이 될 만한 중요 정보와 조언을 마련했습니다. 여기서 최신 정보와 전략을 확인해보세요.
파트너 커뮤니티에서 #Rebuilding 관련 포스트 확인하기
파트너 지원 페이지에서 숙소 관리 팁 및 엑스트라넷 사용 방법을 알아보세요. 파트너들이 자주 묻는 질문을 다루고 있어 다양한 궁금증을 해소하실 수 있습니다.
저희가 제공하는 다양한 솔루션을 숙소의 니즈에 맞게 활용해보세요.
온라인에서 다른 Booking.com 파트너들과 교류해보세요.
#Rebuilding 해시태그를 이용해 현재의 어려운 상황을 극복하는 데 유용한 팁과 조언을 찾아보세요.
Booking.com의 최신 소식과 업계 동향을 알아보고 전문 지식도 얻어보세요
‘함께하는 성장’은 더욱 긴밀한 파트너십을 위한 저희의 약속입니다. 저희가 그간 이뤄낸 성과와 새로 기울이고 있는 노력을 직접 확인해주세요.
thanks for your thoughts BrookAve. I am inclined to levy the cancellation charge, seeing their special requests were accommodated without question. Having also seen them trying to cancel without contacting first with a reason etc, and the fact they are already threatening to leave a bad review (which should be deleted anyway due to no-show) is somewhat underhanded.
It's a difficult one, the cancellation policy was extremely flexible anyway and trying to make us responsible for their oversight is not really on IMO.
I would perhaps meet them half-way with a partial refund but the no-show option doesn't provide this - it's either do it or don't do it. Difficult, given Covid etc.
yes, we have had guests stay for one night (apparently with children) but it was a guest and their partner who used the accomodation for other reasons ;)
They also left a cleaniless score which was not at all commensurate with reality, and any of the other reviews we have received. We pride ourselves on hygiene and cleanliness during this time.
Other 2 way feedback systems are better in my opinion where the hosts/partners can answer any irregular feedbacks and set the record straight. I wonder if booking.com will evolve to provide partners the opportunity to two way feedback at one stage which is a better vetting process entirely.
hmmm, I came across this link, which may be of interest:
I guess this applies to people hosting on Booking.com? Specifically Section 12.