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Samen Groeien is onze doorlopende belofte om onze samenwerking te versterken. Ontdek wat onze nieuwe beloftes zijn en welke vooruitgang we geboekt hebben voor onze eerdere beloftes.
Hello,Some things I, as a professional property manager, am missing on Booking.com.Taking in consideration that we have "left" Booking.com on 3 separate occasions in the past 10 years due to the fact that they were not "ready" to host short term apartment rentals and the extreme high cancellation rate.Now with payment by Booking.com in association with a zero refund, we no longer have any cancellations without reason and are pleased with the number of reservations received.1. Simplified statement / invoice (1 document) clearly referring to payment / guest / property. - we report to multiple owners, to have to search for the corresponding property with each payment takes up too much time and is not necessary especially if cleaning fees are excluded from the invoice making every payment an extensive calculation.2. In conjunction with the above, perhaps a code we can use to identify properties which appears in communications (including in messages instead of a copy of the entire property title.3. A mention of the damage deposit required on the page of the reservation and possibly a more clear mention to the guest that they are expected to pay this on arrival.4. The possibility to reduce fees for owners by perhaps introducing a fee for guests. - In my experience guests only look at what they have to pay, whether the fee is increased with the fee charged by us or separately by Booking.com makes no difference to the guest, they pay the same in the end, but to the host it is a saving and brings it more on par with ALL other OTA´s.Currently we have to increase the visible price more for Booking.com compared to other OTA´s because they charge less to the hosts.5. A group home with no limitation to the number of properties visible. - (currently 5, cant see any benefit to this. The chance we need to see / edit anything in the first 5 properties is almost nihil if there are more than 10 in total.6. The possibility to alter prices / availability "endlessly" and over current reservations (not altering the current reservations!) without the calendar closing dates or giving error messages.7. The possibility to batch edit multiple / all properties from the group home.8. Error message when a sync calendar is not installed or not functioning.
9. Provide information to hosts if and when owners / property information is shared with Government agencies.MartinTenerifeCanary Islands