De Travel Confidence Index van Booking.com laat zien dat hoewel...
Ontvang advies om dit zomerseizoen gasten aan te trekken.
The first real problem is that having immediate contact with Booking is impossible if something urgent happens to me. With other platforms I do it in minutes, with you I do it in a month. They only send articles or links to solutions that are very generic.
I'm from Ecuador, I can't call any of those numbers. Any other way to have contact with someone in real-time?
I have about 10 reservations from people who never arrived and that Booking was never certified, how do you expect me to continue accepting reservations if I don't even know if they are real? Who answers me for that? I notified it on time.
And now I have invoices that Booking is asking me to pay, which are from reservations of people who never came. I am afraid to accept that even now because I already see that they can be made-up people or thieves who make up accounts.