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Thuild - Your world of creation (franchise)
I'm Zsolt, the owner of the Thuild brand, which is a hotelier operation and expansion franchise. If you have a property and wish to increase your potential or improve quality, join our group.
More details here: https://www.facebook.com/ThuildConsulting/
Or
Contact me via info.thuild@gmail.com
I'm a huge fan of technology and traveling, that's why I love combining these two to get the best of out this business.
Here to help my fellow hoteliers.
More details here: https://www.facebook.com/ThuildConsulting/
Or
Contact me via info.thuild@gmail.com
I'm a huge fan of technology and traveling, that's why I love combining these two to get the best of out this business.
Here to help my fellow hoteliers.
Dear Ana,
Still, the channel manager should have such a setting.
USD is used because that's the country setting and they will never change it. I had my own Battle with them over currency changes.
The conversation regarding those details should be moved to the email. So please forward any questions to our email thread. It's sensitive information.
Best regards,
Zsolt
Dear Ana,
Your channel manager should be able to convert the EUR rates in USD when sending it to BDC.
Best regards,
Zsolt - www.thuild.com
You cannot really do that via BDC. You can hand him the money yourself, but other than that, no.
What customer complaint cost?
You forgot to mark them as a no-show. Your fault, so you have to pay this.
Dear Roland,
This is the issue. From what I know, you cannot charge Virtual Cards, legally and safely through these payment providers.
So you cannot really use SumUp to charge the Virtual Cards.
I offer a Virtual Card processing service for partners, if you're interested. This works and it's totally legal and safe as I have the processing code for Virtual Cards from hotel websites.
Best regards,
Zsolt - www.thuild.com
Since when does BDC do credit card payout?
That would be my biggest question here.
They do: bank transfer, virtual card and you collect cash/card from guests.
Here's the thing. I can make 200 bookings at your property and all of them will be fake. You and BDC cannot really do much about it because I can keep doing that. That is the current system, until they change the damn thing.