Hi Aaltje, as aster checking some if my bookings I has again doubts regarding cumulative promotions, I asked again the support. Now they gave me COMPLETELY DIFFERENT INFORMATION:: promotions are not cumulative, if more than one promotions applies to a reservation, then only the BEST to the guest applies. Example, you activate secret deal 5% and a more than 2 night promotions of7%. If a guest books through secret deal for 3 nighs, It would apply only 7% discount on the Standard rate. But caution, if you hace genius programa activate with 10% discount and the guest is genius guest, then for BDC your Standard rate os calcularse once genius discount is applies, so in this case would apply 10% if genius + 7% if 3 nights promotion, total 17% It makes sense not to apply cumulative promotions, otherwise you could hace the case (a quite strange one) of 0€ after a 100% discount
Regards!
Hi Aaltje, they finally replied. There IS a difference between web and pulse app, within the web, It is true you can find Booking disclosure by night, este and promotions, there is not all the info but enough. You can find It boy clicking on Grey text inside the selected reservation. Within the app, there was this info too, I ued to check It, but It is not available anymore, why?? How knows.. They told me promotions are cumulative no Matter if they are different kind, genius, secret real orden whatever .. always cumulative, but the best is to check It directly with you reservations
Hi Aaltje, I hadn't the time to phone them so I just sent an email. They answer there you can check payment detail in guest booking details, but there only you can see how much commission is Bdc taken you, so I replied and still looking for a good answer.
Yes, I would contact them and I will write here the answers...
Moreover, it would also be helpfull to understand something has always being dark for me:
Does anybody know how promotions work together: if I créate a secret promotion of 10% and I have a promotion for 3 nights booking of 15%. Does it mean when they book for 3 nights it will be apply a 25% discount??
Are there promotions that apply together, if not, then in the case above, which promotion would apply, 10% or 15%????????
This is really important to know how exactly promotions work if you are going to use them.. And rate disclosure of bookings would help to understand how are your booking rates being applied..
When I say they are 20th from 200, I mean that on a regular search on Bdc their listing is around 20th position from about 200, more or less. middle-up of first page. And I am up on the second page (after 40th..)
Maybe we have 630 rooms in our market, but many are hotels, hostels... and when you are looking for an stay, their listing appears only once of course, even if they have 40 rooms each..
Even it says we are 630 properties, I don't know exactly what does it refer to.
Maybe you are Wright, data are not that bad, what makes me nervous is that I don't find a reason for seing my performance getting lower everyday.. Maybe statistics are not that bad, but it is real that, I should have better positioning than last year and I don't...
I consider three factors here, general performance, Price per night, safety:
Best performance Bdc by far followed by Airbnb;
Price per night Agoda and homeaway/VRBO
Safety Airbnb by far, is the only one where you have the power to reject a booking, but more important, you can add some requirements and users have to fill a lot of information
Hi Aaltje, as aster checking some if my bookings I has again doubts regarding cumulative promotions, I asked again the support. Now they gave me COMPLETELY DIFFERENT INFORMATION:: promotions are not cumulative, if more than one promotions applies to a reservation, then only the BEST to the guest applies. Example, you activate secret deal 5% and a more than 2 night promotions of7%. If a guest books through secret deal for 3 nighs, It would apply only 7% discount on the Standard rate. But caution, if you hace genius programa activate with 10% discount and the guest is genius guest, then for BDC your Standard rate os calcularse once genius discount is applies, so in this case would apply 10% if genius + 7% if 3 nights promotion, total 17%
It makes sense not to apply cumulative promotions, otherwise you could hace the case (a quite strange one) of 0€ after a 100% discount
Regards!
Hi Aaltje, they finally replied. There IS a difference between web and pulse app, within the web, It is true you can find Booking disclosure by night, este and promotions, there is not all the info but enough. You can find It boy clicking on Grey text inside the selected reservation. Within the app, there was this info too, I ued to check It, but It is not available anymore, why?? How knows..
They told me promotions are cumulative no Matter if they are different kind, genius, secret real orden whatever .. always cumulative, but the best is to check It directly with you reservations
Hi Aaltje, I hadn't the time to phone them so I just sent an email. They answer there you can check payment detail in guest booking details, but there only you can see how much commission is Bdc taken you, so I replied and still looking for a good answer.
Yes, I WILL contact them and I will write here the answers...
Yes, I would contact them and I will write here the answers...
Moreover, it would also be helpfull to understand something has always being dark for me:
Does anybody know how promotions work together: if I créate a secret promotion of 10% and I have a promotion for 3 nights booking of 15%. Does it mean when they book for 3 nights it will be apply a 25% discount??
Are there promotions that apply together, if not, then in the case above, which promotion would apply, 10% or 15%????????
This is really important to know how exactly promotions work if you are going to use them.. And rate disclosure of bookings would help to understand how are your booking rates being applied..
When I say they are 20th from 200, I mean that on a regular search on Bdc their listing is around 20th position from about 200, more or less. middle-up of first page. And I am up on the second page (after 40th..)
Maybe we have 630 rooms in our market, but many are hotels, hostels... and when you are looking for an stay, their listing appears only once of course, even if they have 40 rooms each..
Even it says we are 630 properties, I don't know exactly what does it refer to.
Maybe you are Wright, data are not that bad, what makes me nervous is that I don't find a reason for seing my performance getting lower everyday.. Maybe statistics are not that bad, but it is real that, I should have better positioning than last year and I don't...
I consider three factors here, general performance, Price per night, safety:
Best performance Bdc by far followed by Airbnb;
Price per night Agoda and homeaway/VRBO
Safety Airbnb by far, is the only one where you have the power to reject a booking, but more important, you can add some requirements and users have to fill a lot of information
I would like to work with Homeaway since they're appartments are very high prices, but no one is using it here.. (it is part of VRBO)