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We are a 17-bedroom boutique hotel in Gruene, Texas. The property was built in 1998 and we have so many repeat customers. We pay attention to the details. For example, we learned last year that one of our guests really enjoys our home made chocolate chip and pecan cookies. When he came to stay with us last week, there was a note in his file so one of the staff members made some fresh cookies for him and put them in his room with a note.
We have twin sisters who come stay every year for about ten days. Our boss learned what their favorite wine is, and now will have it set up in their room every year.
We focus really hard on building relationships with our guests. They are the reason we are in business, and adding small things for them will really get them to know how much we appreciate them.
Our property is located in Gruene, Texas. It is a small historic district in the city of New Braunfels, Texas - which is now being listed as one of the top growing cities in the states. We are only a four minute walk from what is known as Texas' oldest dance hall. Our property has a nature trail that leads straight down to the Guadalupe River where you can jump right in or fish. We are the only 21 & up hotel in our area, and our room rental rate includes complimentary wine every evening, and a gourmet, buffet-style breakfast in the morning. We were also just selected as the first and only property at this time in Texas to be a part of Southern Living's Hotel Collection.