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I agree that this is frustrating. It seems there is not much protection for hoteliers and the guest can post whatever they want..some time even revising the wrong property because they do it after few days and they obviously get confused.

We found that if our properties don't get booked regularly via Booking.com it is harder to get bookings again as we fall back in the listings. then we have to do promotions to get the flow going again and it gets better. Maybe you might have the same problem?!