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Mona-Antoniette (Toni) Boshoff
I agree with what everyone is saying here. I have been operating for 4 months now and it has been going very well, but I have not had a single inquiry in more than a month. My reviews are great, but like other people that do not like the anonymous reviews, I find these to be very unfair and the fact that I cannot reply makes it even more frustrating. The one guest said that he looked out on to the street, when the ocean is directly across the road. He also said that they were cold. I have a gas heater in the room and an electric blanket on the bed with 3 extra blankets, should they need them. I do not advertise breakfast, but I do provide a small continental breakfast as an added extra. When someone has given me a low rating for value for money I have phoned the people and asked why. They tell me they were disappointed with the breakfast. The biggest problem is that people do not read what they are booking. My pictures are of a very high quality and my cleanliness is of a very high standard.
I would appreciate any comments or suggestions.
Thank you to bookings.com for starting this forum.
I have been operating my guest room for about 3 months and in the first 2 months bookings were slow, but our reviews were good. In the 3rd month we had great bookings and fantastic reviews, but in the last few weeks my bookings have dried up all together. I have advertised specials, increased my commission and still I have not got one booking for November. Please help.