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Very valid comment!
What we tend to do is send a welcome email and if we do not get any response we send a follow up and later a text/sms/whatsapp msg!
We then ask for a personal email to send an apartment guestbook as the portal mail does not handle attachments well! The booking.com email portal, unlike other engines, does not block email addresses!
Hello! If you refer to the help file which is easily accessible in the admin portal you will read that you cannot change tax settings yourself and you need to reach out to the helpdesk via email or telephone.
Here is the link to the help file:
Hello! This is a partner forum for sharing tips, advise etc and not for escalating service tickets with booking.com - best you reach directly to booking.com customer service by email via the portal or telephone. GL!
You need to address your query to booking.com using the portal email functionality as this is a partner forum and booking.com are only here for moderation and not customer support requests.
i think the best way is from the "calendar and pricing" menu option and if you scroll to the bottom you will find be able to set the price per occupancy
this is a partner to partner forum and if you want to reach out to booking.com directly you need to use the mail facility in the admin portal. GL!
on the portal go to Opportunties > Genuis Programme > Quit Genius Programme