Acompanhe as novidades e análises do setor de viagens.
Acompanhe as atualizações da Booking.com que são mais importantes para o seu negócio, e mostre o ótimo trabalho que você realiza.
Conecte-se on-line com outros parceiros da Booking.com e tenha acesso a dicas e conselhos.
Não importa quais sejam os objetivos dos seus negócios, nossas soluções podem te ajudar a ter sucesso na Booking.com.
Saiba como gerenciar sua propriedade e a extranet da Booking.com na Central de Ajuda ao Parceiro. Nossos artigos têm as respostas para as perguntas mais frequentes dos nossos parceiros.
Where can I post a new question ? I am also a preferred partner, within less than a month of joining.. But now I am reading about the genius program what exactly is that and would it benefit me in the US
Wow look at them right in the back yard !! Look at the little one in the middle picture.
Yes exactly !
Yes we have a personal message card in each room, saying Thank you and letting them know if they need anything please do not hesitate to ask.
We have complimentary coffee/tea and goodies in the office/reception area as well. We let the guests know this when they check in. For the guests that are checking in after hours, that we offer this in the morning as well. This also gives us all a chance to have a little conversation and to make them feel welcome. We love hearing their stories from all over
Yes too bad... you would be more than welcome to come
Thank you M Adamopoulou :) Yes it was great. Still having leftovers
Hope everyone had a nice weekend... sorry haven't been on since Wednesday. Very busy here as well as preparing for our Thanksgiving Holiday. Cooking and baking a lot. So much we all have to thankful for ! Maybe I will start a topic with that ??
Love the poem Fluff,
Anthurium Apartment, very nice !!
Monet, Like Sara said, Can we help you ?
A lot of great slogans !!
We have a Motel, so there are a lot of beds to make and clean everyday.. sometimes all rooms need to be completely done, by that I mean changing sheets. We also have a 1 bdrm apt/suite. It should take our housekeeper.no more than 1 hour per room if room is a check out, except for the apt/suite that is 1 1/2 hrs. If a guest is considered a stay over, then 15 minutes and about 25 minutes for apt/suite (making the bed, cleaning the tub/shower, toilet and sink) vacuum if needed. We have a housekeeper that is staff, not hired out that is so expensive. After housekeeper is completed the rooms, I go in and inspect each room... Rooms are to be spotless from ceiling to floors, beds are to be made like hospital/military. Pillows (hypoallergenic) must not be flat, if so they are pulled out and new ones in. Pillows have zipped covers and cases that must be white with absolutely no stains.. or pulled out and new in. Our beds have bed bug resistant zipped mattress covers (the mattress fits inside and zipped all the way around), There should be no soap film or hair at all anywhere. The shower liners are to be cleaned with what we have found the best for everything (Lysol with Oxi clean.. a cleaning spray) Toilets are to be spotless. In other words, if the rooms are not done to our standards they are done over.
With that being said, we have more than 1 set of sheets per room, per bed as well as towels, ect. We would not be able to have a room ready if we had to wash the same sheets that were expected to go back on the bed. Now for the apt/suite unfortunately we do only have 1 set because they are special sheets and pricey. So I have 3 washing machines 2 that wash in 40 minutes and 1 that washes in 20 minutes, that is the one I use for the special sheets to get them done for the housekeeper to have almost within the hour.
As for the reviews, honey, you will have guests that no matter what you do no matter how hard you try to make them happy, comfortable and satisfied will never be. Now if your reviews are constantly bad, then listen to what your guests are saying. You seem to be very clean from what you say and that you care, keep up the good work.