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Yes, all promotional emails directly from BDC. They only come to my guest-account email, thankfully, not my host account.
Since my first post I received many more, quite a rediculous amount that I literally lost count of them but certainly in excess of 40, for just the one search and booking. It only stopped when I blocked them!!!
For us we have a child as 0 years to five years. 6 or above counts as an adult.
This setting is mainly used for extra bed or not status but is a blanket (pun time) setting for us.
We are set up as a hotel, it may be different for homestays.
For your setup does it make any difference if the child is toddler or baby?
If not, adjust your child policy to cover 0 to X.
This is a forum of other hosts like you. For account specific help please contact Booking.com through your extranet or by phone.
You need to introduce breaks into your calendar.
If you have a certain gap remaining for one room and and continuing gap in a different room you will need to blank out the connecting day (either the last day of the first room or the first day of the second room).
We, however no longer do this, we simply inform the guest after they have booked that their stay is split over two rooms and if they wish to cancel we will give a full refund. Since we started this method we have not yet been asked to give a refund.
It depends, if you have received the reservation through BDC then BDC rules apply along with your policies.
If you receive the reservation from Agoda then policies etc. apply as listed there.
Agoda and BDC are both owned by the same company and Agoda automatically has access to BDC listings.
In my experience Agoda has gone hill massively over the last two years with some very sharp practices that remove any amount of trust or "partnership" there may have ever been.
We used to deal direct but now price them out of the market (everytime they decrease our price, without permission, by say 10% we increase it by 20%. I do note that guests are also becoming to dislike Agoda strongly.
Can the down-voter to the above post add something? Critical or otherwise.
It's an opinion founded on experience even though my own is the opposite.
I have used similar tactics with Airbnb having just disabled the account for the third time.
Agents do vary in the service provided by country or region it would seem.
EDIT, either the down vote was removed or cancelled out by an up vote.
I hear you but not all of us have such faith in the likes of AirBnB, I have found them to be truly awful.