michael beeston

Thanks Maria...and Pibomarco ( I always enjoy your comments ..well done)

For me it is sometimes a bit hard to answer a lot of the questions about reviews................I am NOT BEING SMART But we have had at least 140 tens in a row and still today !!!!!..our  apartment is unique and in a wonderful location with  Furniture and Paintings from all over the World..some of the furniture is over 130 years old so it is certainly different. ......but very very luxurious and modern all at the same time.................We pride ourselves on the following:

1. The location is only 250 metres from the Beach and Restaurants/pubs...if you are a long way from anywhere unfortuneately sometimes you get a low review score for location ( very unfair)

2. We do the meet and greet ourselves and I tell the history of the Furniture and Painting, its damn interesting as I have lived in over 20 countries as an expat with a large World wide company and have many interesting stories to tell about the artifacts........one of the Chinese paintings is 250 years old !!!

3. The property is ALWAYS Spotless ( we have a professional cleaning team who go in after every guest and replace soaps/shampoos/coffee/tea ect.) We use satin/cotton striped sheets and pillowcases and the Towels are large and beautiful. (white) plus expensive toilet rolls (haha)

4.The apartment is in a complex with swimming pool/gym/bbq/Media room with 36 chairs and a 2 x 3 metres Screen as well as fab views heated swimming pool /sauna/spa/tennis court so if the guests don,t have a great time..what can we do.

5. We are so so fortunate that we are in a fabulous location and the apartment is very luxurious and superbly furnished..so we EXPECT a 10 review and give it everything we can to achieve that.....we rent the apartment ONLY for BUSINESS so therefore we have to make sure it is up to 110 % standard everytime to ensure the 10 review and continual business.

6. We ONLY cater for  MAX two people No children/No pets and so far (4 years) its been magic...and we only use Booking.com and of course direct bookings as well (amazing its full full always/weekends as well as weekdays)

I don't go on the partnership very much these days but see the problems some of you face ...difficult.......but try and smile and keep up the good work...........Very best Michael.

KATERINKA.....where are you.........................

Maria.YOU ARE ALWAYS SO POSITIVE  xx

Very very nice...........send an email so we can talk a little more..Very best Michael and Rita.

Melbourne..Fun !!

Thanks "M" it was great with the Grandchildren.Wow !! A lot of work but good fun. I will send a few pics in the next few days.We are BUSY BUSY with All the apartments and Houses and so surprising, its Winter and the bookings are flowing in..Incredible !!

Take care and you also COME TO AUSSIE one day.Champagne on me and Rita x

My email is michaelbeeston@yahoo.com

Hi Katerinka.........................Nice to be back, we have been travelling  a lot lately, visiting the Grandchildren in Sydney and Melbourne and friends  in Dubai BUT back for a while and The Pinnacle is do-ing so bloody well I sometimes can not believe it..Really .Amazing !!  We are ONLY 3 short of 100 10,s in a row !! Fabulous  (come over one day and stay there , you would love it and of course two Yes two bottles of Champagne for you hahaha.

Back to reality..Yes !! I have to agree with what you say, I have been reading all the comments and am very surprised. Your comment number 2 is exactly what we did a few months ago  increased the price by 20% and gave away 15%  ( a normal price )

I know what it is like in the Philippines as I recruited staff there for Saudi many years ago.

I respect booking.com and ONLY use them BUT in reality I dont really get any additional  support from them except for their web page and I guess their TV and Commercial advertising BUT I do not really feel like a Partner with them JUST another Customer paying a commision to them...............Its not a problem for me and I would like this Community Partnership to tell Booking.com what we think and feel so things can IMPROVE.

For me a PARTNERSHIP is a bit like a marriage, you have to BOTH work on it for a MUTUAL Benefit.!!!

Its getting late time for a Champagne and another working day tomorrow.Good night to Katerinka/ "M"  and All our friends on the Community Partnership.

Hi Katerinka..................This is very difficult for we as Individual owners BUT booking.com as our PARTNERS should also help  NOt with promotions and Deals that ONLY make US give a cheaper price (such as Global Marketing/Chinese New Year Deals/School Holidays) to get the additional bookings........Why does Booking.com as OUR PARTNER ALSO give a little discount, it is ALWAYS Us who have to give a cheaper price to get additional bookings !!! and Booking ALWAYS still get their Commission...............I am not  Complaining BUT maybe Booking.com should look at other ways to HELP us..................Maybe if we give a 5% discount for a specific period then Booking ALSO gives US 5% discount on their commission.ISNT that what PARTNERSHIP is ALL about.............

Personnally I ONLY use Booking.com (not Stays/or AIRBNB) and I ONLY use them as a Booking Platform as they are a huge Worldwide WELL KNOWN  Brand.

I charge the guest with MY OWN Credit card machine (NOT booking.com facility) as a DEPOSIT and for the Full accomodation fee and NEVER have a problem/I write the letters/I do the meet and Greet/I dont use booking.com for any other thing BUt is is and has been exceptionally successful........ALTHOUGH I have used some of their promotions in the past it is NOT WORTH the deduction  in Price and Profit so if I want to change a price I do it myself.

I am somewhat dissapointed in the negative comments that are coming through on Community Partnership and can ONLY HOPE Booking.com is listening and WILL DO SOMETHING for US as their PARTNERS !!!.............Good Luck EVERYONE !!...Michael.