EDIT - RESOLVED: I can see that the payout for the 3rd of August was issued today. I can only say that maintenance caused a lot of confusion among millions of Booking partners, the application is bugged and shows confusing information and it should not be that way.
You resumed, and then you are having problems again?
Now it looks like a mess.
1. Why we, weekly paid partners, haven't got the payout issued yesterday, on 3rd of August?
2. Why you are scheduling all future payments with 2 thursdays delay, not one?
3. Why we have situations like "We sent you a bank transfer
We sent you € XXXX by bank transfer on July 27, 2023 – it could take up to 10 days to appear in your account.
-- that you have never sent, it wasn't even due (it was on 3rd of August).
Now I am worried. Ofc, you are not answering our mails, phoning you gets us in the loop with your numerous agents and none answers.
EDIT - RESOLVED: I can see that the payout for the 3rd of August was issued today. I can only say that maintenance caused a lot of confusion among millions of Booking partners, the application is bugged and shows confusing information and it should not be that way.
You resumed, and then you are having problems again?
Now it looks like a mess.
1. Why we, weekly paid partners, haven't got the payout issued yesterday, on 3rd of August?
2. Why you are scheduling all future payments with 2 thursdays delay, not one?
3. Why we have situations like "We sent you a bank transfer
We sent you € XXXX by bank transfer on July 27, 2023 – it could take up to 10 days to appear in your account.
-- that you have never sent, it wasn't even due (it was on 3rd of August).
Now I am worried.
Ofc, you are not answering our mails, phoning you gets us in the loop with your numerous agents and none answers.
Really good advice, thank you!
Hi, thank you very much, BrookAve I have just done ti!
What is (where to find) "New reservation template". Seems that I am not using it.
Thank you again!