Skip to main content

Main navigation

  • Recursos COVID-19
      • Recuperamos Juntos
      • Informações e Ajuda
      • Questões Frequentes

    Agora que começamos a ver o sector das viagens a recuperar aos poucos, reunimos os recursos e conselhos mais importante para ajudar o seu negócio a transformar a procura em reservas, em segurança e com confiança. Aqui encontrará os dados e iniciativas mais recentes.

     

    Junte-se à conversa sobre #recuperação na Comunidade de Parceiros

     

  • Centro de Ajuda
      • Ir para o Centro de Ajuda

        Aprenda a gerir a sua propriedade e extranet de Booking.com no nosso Centro de Ajuda para Parceiros. A nossa coleção de artigos cobre todas as questões mais colocadas pelos nossos parceiros.

      • Os seus primeiros passos em Booking.com
      • Trabalhar em conjunto com Booking.com

    Aprenda a gerir a sua propriedade e extranet de Booking.com no nosso Centro de Ajuda para Parceiros. A nossa coleção de artigos cobre todas as questões mais colocadas pelos nossos parceiros.

  • Soluções
      • Todas as soluções
      • Guia sobre preços
      • Como gerir os cancelamentos
      • Tranquilizar os clientes

    Todas as nossas melhores soluções, organizadas de acordo com as necessidades do seu negócio.

  • Community
      • Ir para a Comunidade de Parceiros
      • Procedimentos

    Conecte-se a outros parceiros Booking.com e receba as melhores dicas e conselhos.

  • Click. Magazine
      • Visite Click. Magazine
      • Sobre Click. Magazine

    Mantenha-se a par das atualizações mais recentes de Booking.com, aceda a dados e receba conselhos sobre o sector.

  • A nossa promessa
      • Resultados
      • Valor
      • Relação
      • Ajuda

    Crescemos Juntos é a nossa promessa constante de construir uma parceria ainda mais sólida. Explore os nossos novos compromissos e conheça o progresso que fizemos com os nossos compromissos anteriores.

     
Switch Language
Português
  • Europe
    • English (GB)
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • English (GB)
    • العربية
    • עברית
    Asia & Oceania
    • English (GB)
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt
Iniciar sessão

Secondary navigation

  • Extranet
  • Junte-se a Booking.com
user avatar image

Donna Luxford

My partner and I have started renting out our self contained Studio on our property. We live out rural on a 1.5hectare block of land in Kohatu which is in the Nelson area of New Zealand. I run the Studio bookings from home and we also have a digger hire business which I also run from home. Tim works all week away from home. We also have 2 rescue dogs which we love to bits. We live right next to the Motueka river in a very beautiful part of the country
Follow
2
Donna Luxford

Received Invoice in Extranet with no details of how to make payment

Answered
Guest payments & finances
3 Replies
281 Views
Há 2 anos
2
Donna Luxford

Search results and property views not updating

Just joined Booking.com
5 Replies
209 Views
Há 2 anos
2
Donna Luxford

Calendar says maybe out of date?

Just joined Booking.com
8 Replies
204 Views
Há 2 anos
2
Donna Luxford

Listing is closed/not bookable.

Just joined Booking.com
10 Replies
5547 Views
Há 2 anos
Donna Luxford respondeu a NEGATIVE REVIEWS
Partner feedback
2

Hi monet208 . I haven't had it happen to myself, yet, but I dont beleive it is very professional to allow anonymous reviews or to not be allowed to reply back. I dont beleive this is allowed on other platforms but I could be wrong. Someone could have an issue with you personally and have never have stayed and yet be allowed to review you? What part of that makes it ok or professional? Also to not allow the right of reply is crazy also. Even in a court of law you get to defend yourself! I guess when we put our properties on here, there was probably something that said you agree to this? I cant remember. If I had any issues, (haven't yet) I would leave this platform as so far I have only had a couple of bookings from here. I get 99% of my bookings from elsewhere. Somewhere that doesn't allow anonymous reviews and also allows you to reply to guests. I would've thought it would've made Booking.com more reputable if they had a more professional approach to this. People will just get angry, especially when it is all lies and you can even prove it was, and they will just leave. I run two businesses and in my books this is not good business practice.

  • Responder
Há 2 anos
Donna Luxford respondeu a Received Invoice in Extranet with no details of how to make payment
Guest payments & finances
2

Thank you @fluff. It showed up this morning but up till then there was no downloafable PDF and email address correct. All good now. Thanks for your help.

  • Responder
Há 2 anos
Donna Luxford respondeu a Received Invoice in Extranet with no details of how to make payment
Guest payments & finances
2

I have just had a look in "Financial Overview" by pure coincidence and have found Booking.com banking details. So I am guessing this is where I pay the commission to. I will wait until the morning to see if I get emailed an Invoice first though. Thought one wouldve gone out automatically at the same time that it says I have an invoice in the extranet though.

  • Responder
Há 2 anos
Donna Luxford respondeu a Tennant warning
Just joined Booking.com
2

I see the mans name has now gone. If Booking.com has removed it then that is a shame as we now wont know who to look out for.

  • Responder
Há 2 anos
Donna Luxford respondeu a Search results and property views not updating
Just joined Booking.com
2

On the "Home" tab eg it shows:

Search result views (last 30 days)

1,005 3 more views than yesterday

Property views (last 30 days)

98 1 more view than yesterday

Every 24hrs this "updates" and shows the new amount of views or says if it is more or less views than the day before. My views have been stuck on the same for the last few days or so now. Normally even if you have less views than day before it tells you.

  • Responder
Há 2 anos
Donna Luxford respondeu a Search results and property views not updating
Just joined Booking.com
2

Hi. Yrs on BDC. Yes it's open and bookable. Not recently viewed it as guest. I am open and received a booking other day and suddenly for no reason the updated views just stopped.

  • Responder
Há 2 anos
Donna Luxford respondeu a Accomadation agreement and commission rate
Just joined Booking.com
2

Hi @Blythlodge Chediston Chris. Someone can correct me if I am wrong but I thought it was 15%. Havent had any bookings yet though to confirm. Pretty sure it is far higher than other platforms I am on. regards Donna

  • Responder
Há 2 anos
Donna Luxford respondeu a How do you market your accommodation? Where do you advertise?
Booking advice and updates
2

Hi @Cassid. I have just followed you on Instagram. I am kohatu_riverside_studio_airbnb Also the same on facebook but without the underscores. :-)

  • Responder
Há 2 anos
  • Current page 1
  • Página 2
Aderiu
Há 2 anos
Última atividade
Há 1 mês
Conversas
4
2
29 pontos ganhos
Nível 2
A 1 pontos do
Nível 3

Ícones

First post
Conversation starter
Contributor
Snap
About you
Fan
Upvoted

Footer menu

  • Ferramentas
    • Extranet
    • Booking Pulse app
  • Junte-se a Booking.com
    • Como aderir
    • Começar
    • Por que nos escolher?
  • Ajuda
    • Contrato de parceiro, condições e legislação local
    • Pesquise por tema
    • Coronavírus - Apoio ao Parceiro
    • Reportar um problema de segurança
    • Contacte-nos
    • Enviar uma reclamação
  • Indústria de viagens
    • Click. Magazine
  • Partner Community
    • Inicie uma conversa
    • Explore os tópicos
    • Sobre
  • Soluções
    • Todas as soluções
    • Genius Empresarial
Switch Language
Português
  • Europe
    • English (GB)
    • Български
    • Čeština
    • Deutsch
    • Ελληνικά
    • Español
    • Français
    • Hrvatski
    • Italiano
    • Magyar
    • Nederlands
    • Polski
    • Română
    • Русский
    • Srpski
    • Svenska
    • Türkçe
  • Americas
    • English (US)
    • Español (AR)
    • Español
    • Português do Brasil
    Middle East and Africa
    • English (GB)
    • العربية
    • עברית
    Asia & Oceania
    • English (GB)
    • Bahasa Indonesia
    • 繁體中文
    • 简体中文
    • 한국어
    • 日本語
    • ไทย
    • Tiếng Việt

Direitos de autor © 1996-2021 Booking.com. Todos os direitos reservados. Acerca de Booking.com | Declaração de privacidade e cookies

Todas as menções a "Booking.com", incluindo qualquer referência a "nós", "nos" e "nosso" refere-se a Booking.com BV, a empresa por detrás de Booking.com®